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Latest News.

This page shows all our latest CareForIT news. You can click on any of the articles below to read more.

WE LOVE YOUR FEEDBACK ❤️

Posted on 1 August 2018

If you haven’t used UserEcho yet, please pay a visit and vote for the features you want to be added to the CareForIT products you use! The link can be found by clicking here.If there’s something we can do to help you deliver better care to the people you support, we want to hear about it! Our users have already shared some fantastic ideas and your input will help us build a better product. We listen to all you have to say and all suggestions will be considered. The forum is yours... read more

Court of Appeal Judgement on Sleep-ins for Care Workers

Posted on 13 July 2018

The Court of Appeal has today ruled that only time spent awake and working during sleep ins counts as work time for the National Minimum Wage. This has been decided as the ruling in the Royal Mencap Society v Tomlinson-Blake case today (13th July 2018)For more information, the Anthony Collins site has a detailed article on the conclusion, found here via the UKHCA read more

Upcoming release - named charge rates and holiday pay

Posted on 29 June 2018

There is soon to be a new update to CareForIT. This update will include changes to how your charges can be entered and a brand new holiday pay section.Named Charge RatesYou will soon be able to add charging which can then be applied to multiple rate cards. These rate cards can then be amended in bulk should the rate change.This new section will be found under the Settings menu:To add a rate, you click the green "Add new named rate" button.In the example below, you can see two new named... read more

Do you know what the 'Standard Reports' are?

Posted on 22 June 2018

Under the Reports menu within your CareForIT system, there is a folder entitled Standard Reports. These are reports which can aid with the reporting side of your job - freeing you up time for other tasks!The full list and details of the reports currently included on your system can be found by clicking here read more

CareForIT Spring Bank Holiday Support Details

Posted on 25 May 2018

For the upcoming Spring Bank Holiday on Monday 28th May, please note that our usual support telephone line will be closed.Should you experience any system problems on this day, please email support@care-for-it.com where the Technical team will pick up any critical issues.The Support telephone line will be available as normal from 9am on Tuesday 29th May. read more

GDPR and CareForIT Apps - IMPORTANT!

Posted on 24 May 2018

In preparation for the GDPR deadline of 25th May you will be requested when accessing any CareForIT application or service to accept the new terms of service.This includes the CareForIT Carer Mobile Apps. In order for us to provide the new terms to you we have a new version of the AppsIf you are an Android User please go to Google Play and update the CareForIT Carer App to v1.7If you are an iPhone User please go to the App store and look out for CareForIT Carer App to v1.6... read more

GDPR - please accept the new terms of service

Posted on 16 May 2018

In preparation for the GDPR deadline of 25th May, you will now be requested when accessing any CareForIT application or service to accept the new terms of service. Acceptance is essential to the continued use of CareForIT. This will be a one time operation, once accepted you will not be asked again.All users of CareForIT will have to accept the new terms.You will notice that there is an option to decline the terms, and prior to the 25th May, you will still be able to log in without accepting the terms.... read more

Upcoming release - Travel Types and improved Payroll

Posted on 16 May 2018

There will shortly be a new release to CareForIT. This new release is focused on travel types, improvements to payroll and more freedom to choose invoice and pay settings.Travel TypesThis new feature is found under the Settings menu:You can add your own travel types choosing an icon and colour associated, and setting the pay rates for the different travel types. If you make any changes, you must ensure that these are saved.You are also able to delete any travel types that you have added. Please note - the three main... read more

Early May Bank Holiday Support line changes

Posted on 4 May 2018

For the upcoming Early May Bank Holiday on Monday 7th May, please note that our usual support telephone line will be closed.Should you experience any system problems on this day, please email support@care-for-it.com where any critical issues will be picked up.The Support telephone line will be available as normal from 9am on Tuesday 8th May. read more

IMPORTANT - GDPR Update

Posted on 4 May 2018

You'll no doubt be aware of the upcoming changes to data protection in the EU and the new General Data Protection Regulation (GDPR). As a result of this, we have added appropriate details about our obligations as a data processor.You can view our updated terms & conditions on our website:http://webformed.co.uk/terms-conditions/We have also re-written our privacy policy to outline how we process data as a data controller.You can view our full privacy policy here:http://webformed.co.uk/privacy-policy/In preparation for the GDPR deadline of 25th May you will be requested when accessing any CareForIT application... read more

Easter Bank Holiday Support Line changes

Posted on 29 March 2018

For the upcoming Easter Bank Holidays, please note there will be some changes to the usual CareForIT Support service.Our Support telephone line will be closed as follows:Good Friday - 30th March 2018Easter Monday - 2nd April 2018Should you experience any system problems during those days, please email support@care-for-it.com where the Technical team will pick up any critical issues.The Support telephone line will be open again from 9am on Tuesday 3rd April. read more

NEW! Effective dates for Promotions and more...

Posted on 26 March 2018

We will be releasing an updated version of CareForIT on 27/03/2018, it includes a combination of bugs fixes and new features from UserEcho. Here are some of the highlights:Effective Date for PromotionIf you promote a member of staff midway through a payroll period, you can now store the effective date of the promotion. Use the new "Effective Date" field on the staff profile.Select All on Staff List ViewWhen you use the Select All checkbox on the All Staff view, this will now ask whether you want to include all records and... read more

New feature - Webformed Status Monitor

Posted on 23 March 2018

We know that recently there have been periods of downtime on your CareForIT system, and this is not the service you expect, or we at Webformed want to deliver. You need to have faith in the system you have chosen to assist with your business. The downtimes that have been experienced recently are not normal system behaviour, and we want to restore the confidence you have with us.We have implemented a new site - https://status.webformed.co.uk/ - which will allow you to see whether systems are working or not. The site... read more

CareForIT Carer app update - iOS v1.5

Posted on 15 March 2018

There is a new update ready and available in the App Store for your iOS device!Details of this update are as follows:- Overhauled design to improve the user experience- Location visits are now available within the 5 day rota- Visit information including address, keysafe, access details and contact numbers- Service user medication is now displayed and can be administered- Notes are available to read and be added to- The previous 5 visits for a service user can be seenTo download the App initially, or update please use this linkIf you have... read more

What is the Webformed Identity Service?

Posted on 20 February 2018

Webformed software has grown into a family of connected products.To simplify our login process and offer a more consistent user experience across the range we have developed a unified authentication service. This means there is one service responsible for authenticating users across our entire software suite.This service is known as the Webformed Identity Service and allows us to offer a more secure, robust and future proof product.Using this Webformed Identity users will be able to log into any current authorised software as well as our new Identity Gateway to manage... read more

New Release - CareForIT Carer App (Android)

Posted on 20 February 2018

There has been a new update to the CareForIT Carer Android App. If you have automatic updates switched on, your App will update for you. If you prefer to update manually, please access the Google Play store to download the update.Details of this new release are as follows:FormsForms have now been upgraded to include: Bodymaps Signatures Agree Boxes Check in/out warning parametersCarers will now be warned if they attempt to check into a visit very early, or check out of a visit too late. This is currently sat at the... read more

Nobody Cares More About the Security of your Data than We Do

Posted on 13 February 2018

Data security should be one of the biggest concerns of any organisation in the care sector. It certainly drives our business. The very nature of social care work means that personal data, often of highly vulnerable people, needs to be managed and safeguarded.When we started out developing the CareForIT suite we set out to deliver the most comprehensive dataset to care workers without compromising on security.We were guided by two fundamental principles. First, delivering the highest possible standards of care requires care workers to have instant access to up-to-date service... read more

New release - Single User sign in and an improved Rounds feature

Posted on 30 January 2018

There will be a new release to CareForIT today. This release implements the Single User sign in, and there is also a big overhaul to the Rounds feature.Single user sign onFollowing on from our correspondence in October 2017 we have introduced single user sign on.If you share your log in(s) within your organisation, you will be presented with a message when you attempt to access CareForIT if someone is already logged on using your credentials:Further information regarding the decision behind introducing single user log on can be found hereEdit - if... read more

CareForIT new release - you spoke, we listened!

Posted on 26 January 2018

If you have been using the User Echo page to provide feedback on what CareForIT currently offers or to suggest new ideas, then you may have a particular interest in what this new release contains.For each item that has been included in this release that related to an item raised in User Echo, clicking the heading for the item will take you directly to the User Echo request.Dashboard Visa alertsPreviously, you would still receive a dashboard alert for an expiring/expired visa for inactive staff. This is now rectified and the... read more

Regarding Bulk Email Issues - 23rd January 2018

Posted on 24 January 2018

On the 23rd January we were made aware of issues by our customers that bulk sending of rotas was not functioning.On further investigation it was identified that our email service provider had changed security certificate settings without first informing us. Certificates are usually changed every three years and is planned work by the email service provider in which we are informed in advance, and risks to service mitigated.Unfortunately we were not informed in advance on this occasion. This will be taken up with our email service provider as a matter... read more

CareForIT Carer app - now available on iOS for your iPhone!

Posted on 23 January 2018

We are very pleased to announce that the CareForIT Carer app is now available for iOS users. The app can be found within the App Store by searching for CareForIT:The current version allows Carers to check in/out offline, and view the rota for the coming five days.There is a guide to setting up and using the iOS app, which can be found by clicking here.If you wish to start using the iOS app, but your current package doesn't include an app provision, please contact our Senior Account Manager, Josh Rowan via josh.rowan@webformed.co.uk... read more

iPhone app update

Posted on 18 January 2018

We are delighted to inform you that the iPhone app has passed its initial testing.The app needs to be cleared by Apple, but as soon as this happens it will be available for download from the App Store.Please keep an eye on the News section of CareForIT, where Release Notes will be available in the coming days. read more

​New release – CareForIT Carer (Android App)

Posted on 12 January 2018

We will shortly be making a new release to the CareForIT Carer App. This new release contains the following: - Only visits for today can be checked into. If you try to check into a visit for a day other than today, you will be presented with a message advising that “You can only check in on the visit day” - If you are on a multi-Carer call, all other Carer names will be displayed - If you are already checked into a call, and then attempt to check into... read more

New release - application log additions, speed improvements and more!

Posted on 9 January 2018

There has been a new release to CareForIT. This time around, we have focused on improving system speeds and bug fixing. Page loading - we have drastically reduced the time taken for pages to load, resulting in a smoother, faster CareForIT siteApplication Log - additions have been made to the Application Log to show more changes, including funder amendments and highlighting where staff have been removed from bookingsClient weekly hours "exceeding" - there was a bug on the Client care plan, in the 'Regular Assignments/Services' section, where you may have... read more

New release! Special charge and pay days

Posted on 15 December 2017

In time for the busy festive season, we have just released an exciting new addition to your CareForIT site - the ability to create your own special charge and pay days.The 'Special Days' tab is found under the 'Settings' menu:From here, you can then add the Special Days which you wish to pay and charge for.To add a new special day, click the green 'Add New Special Day' button:You will then need to add step by step, the details for your day:Enter the name of your day, the day,month and... read more

Do you know the different ways to contact the Support Team?

Posted on 23 November 2017

If you have any issues with, or questions about, your CareForIT system, you can pick up the phone to call - but did you know there are other ways to contact the Support Team?If you access any of our sites - Webformed, CareForIT or the Support site - you will notice in the bottom right corner there is a box inviting you to chat with us:Clicking the box brings up the chat window. You need to enter your name, a contact email address and your question, then click "Start Chat":You... read more

Did you know you can view your support tickets at any time?

Posted on 14 November 2017

If you have ever raised a ticket with the CareForIT support team, did you know that you can view all tickets - even those which have been Resolved - within the CareForIT Support site ? Within the Support site, click the 'My Tickets' link at the top of the page:You will then be prompted to enter your email address, and if it is your first time accessing the 'My Tickets' area, you will also need to request a PIN:Please note :- you need to ensure that you use the email address which... read more

CareForIT Carer App - New Release

Posted on 2 November 2017

The newest version of the CareForIT carer app has been released.A fix has been released to rectify an issue that some users were having when the app went offline.Please ensure you have your app set to auto update to ensure that you always have the most recent version of CareForIT on your device. read more

CareForIT - New Release - Updates to risk assessment notifications, schedule durations and more!

Posted on 30 October 2017

On Monday 30th October, there will be a new release made to CareForIT. Details of this release are as follows:Expired risk assessmentsPreviously, there may have been occasions where a notification of a Risk Assessment having expired still remaining on the dashboard, even when the Risk Assessment has been superseded. This will be fixed in the release.Status on bulk emailsThe new release will fix an issue where bulk emails were not displaying the delivery status informationDuplicated call times for double upsThere was a problem on client schedules which contained double handed... read more

Important Changes To Your CareForIT Logins

Posted on 26 October 2017

Webformed will be changing the way your CareForIT logins will function in a coming release.What does this mean for you? We care about the security of your data which is why we have decided that we are going to limit the number of single logins into CareForIT to one. This means that individuals sharing logins will have this ability revoked. Administrative staff will need to create additional logins for each user of the system.Why have we made this decision?Webformed would like to build on the idea that every user will... read more

UPDATED New Release - bulk action confirmation addition, schedule PDF changes and more!

Posted on 10 October 2017

Following user feedback and requests, a new release has been made to CareForIT. If you have any ideas or features you think could improve CareForIT, please log these on our new User forum located here Details of the new release are as follows: List View Bulk Action Menu When you select multiple visits in the list view, then choose any bulk action and hit 'Go', you are now presented with a confirmation box:Client Schedule PDFIf you have double/triple handed calls, you will notice that the PDF generated for your Clients now... read more

CareForIT carer app - new update!

Posted on 6 October 2017

Following user feedback for the first version of our Android mobile app, we have made a new release today.The details of the release are as follows: Careplan comments and visit comments are now separate under visit information.A map of the visit location is now available under visit information by pressing on the location pin in the top right corner.When there isn’t an image for a service user uploaded in CareForIT, a standard, grey image will be used. This applies in both the visit list screen and the individual service user... read more

New release - updated End User portal

Posted on 6 October 2017

One of the really useful features of CareForIT is the ability to let trusted contacts of your Clients have access to selected information about the individual, via the End User portal:We have made an exciting new release to the End User portal today.As well as a new more modern look, careplans and medication are now viewable on the Portal:Some bug fixes have also taken place:Notes error fixedForms error fixedVisit comments error fixedIf you do not currently use the End User portal, and would like to find out more information, please... read more

New release to SMS function

Posted on 29 September 2017

This morning (29th September) there has been a new release to the SMS section of CareForIT. The release contained the following:SMS chat windows and conversation views have been improvedSMS are now recorded against staff members, so if you change their mobile number, old messages will still be retained.SMS numbers can now be bought or deleted from the SMS messaging tab found under 'App Settings'If you have any questions about this release, please contact the Support team via support@care-for-it.comIf you do not have the SMS function, and would like more information... read more

Do you have a fantastic idea on how CareForIT could be enhanced?

Posted on 29 September 2017

As the everyday users of CareForIT, is there a time when you think "I wish the system did this..." or "My day would be so much easier if I could use CareForIT for..."If so, we have set up a brand new forum allowing you to give your feedback on how you think CareForIT can be improved via new features or functionality. The forum can be found hereOn the forum, you log your idea, and other CareForIT users can up or down vote it. You can also use the forum to... read more

CareForIT new release to List View

Posted on 12 September 2017

Further to correspondence sent out regarding the planned release for today (12/09/2017), details of the essential fixes to the List View are below:TBC Assignments were incorrectly showing when an assignment had already been created. This is now fixedStastics should now be calculated correctly.Actual times were not showing correctly for double/triple handed visits. This has been corrected.Some invoiced assignments were not showing correctly, and the List View should now also support partial invoicing. If there is an issue locating an invoice on the fileserver, the invoice icon will now display in... read more

New CareForIT Android app - allowing Carers to work offline!

Posted on 17 August 2017

We are excited to announce that the new CareForIT Android app is now available to download as a public Beta release. Please click here to take you to the App in the Play store.The new app allows you to:- See all of your visits for the next 5 days.- Check in and out of a visit.- Complete forms with preset questions.- See medication, notes and previous visits for each service user. As long as you have downloaded all visit detail via an Internet connection, you can use the App completely... read more

New update - standard reports, list view additions and much more!

Posted on 21 July 2017

Following user feedback, we have made some exciting additions to CareForIT. This new release also contained fixes for some system issues.ReportsYou now have access to five free reports on your CareForIT system. These reports are located under the ‘Reports’ menu, in the folder ‘Standard Reports’. The reports now available to you are: Client Data ExtractClient Notes ReportStaff Data ExtractStaff Notes ReportTraining MatrixUploading Word DocumentsYou are now able to upload Word documents to any attachments area of CareForIT:Search by phone Within your CareForIT system, you now have the option to search... read more

Did you know you can now upload your own medication?

Posted on 8 June 2017

Following CareForIT User feedback, a new release has been made to CareForIT allowing you to add any medication which doesn't already appear. This new release will save you time, and give you the option to manage medications as you wish.Under your Settings menu, you will now notice there is a Medication tab:Clicking the Medication tab will take you to the Medication section where you can add or edit medication:You can also reach the Medication screen directly from the Care Plan section of the Client profile. You will notice there is... read more

New updates to invoicing, application log, list view and much more!

Posted on 11 May 2017

The Technical team have been working hard on the latest release to CareForIT. Most additions made to the system come via User feedback, so if you have any suggestions for improvements to CareForIT, please contact the Support team on support@care-for-it.com Full details of the new features and fixes are below:INVOICINGYou will now receive an alert should any of your invoices fail to generate. If this happens, you will be notified by a red warning triangle next to the invoice:If you then click on the Invoice Number, you will be presented with... read more

Are you having issues creating your rota?

Posted on 3 April 2017

We are aware that some CareForIT users are experiencing issues with creating their rotas on CareForIT today (April 3rd 2017)Please be aware that the Technical team know about this, and are working hard to resolve the issue.We will provide further updates once they are available, and we are sorry for any inconvenience caused.If you want to speak to a member of the Support Team, please call 01626 798890, or email support@care-for-it.com read more

The NEW booking form is now live on your CareForIT system!

Posted on 31 March 2017

This release has made it easier and clearer to create and update not only assignments, but also holidays and sickness.For the full release notes, please refer to our previous news article: hereIf you have any questions about the release, please contact the Support Team by calling 01626 798890, or by emailing support@care-for-it.com read more

Upcoming release! Adding Assignments, holiday or sickness? Check out CareForIT’s new and improved look…

Posted on 24 March 2017

We have an exciting new release planned for CareForIT. Continue reading for more details:Adding AssignmentsOur adding assignment page has had a makeover making adding assignments easier and clearer! The ‘create assignment’ button has now been replaced by a coloured status bar to show you the status of your assignment at every step. The status bar will change as you create the booking, from ‘assignment not created’ – ‘created assignment’ – ‘updated assignment’.Once a booking has been created, if you go back and update the booking the system will alert you... read more

Sort Your Dashboards, New Print Settings for Schedules, and more!

Posted on 6 March 2017

Here are the latest updates to CareForIT. Our development team are working hard to ensure that CareForIT remains the most suitable Care Management System for Care Organisations in the UK!New Features:Add addendums that appear at the end of client and staff schedules. These can be edited from within app settings. New print settings for schedules. These include configurable columns (location and assignment type) and allow for either portrait or landscape. These settings are saved per template and on a per user basis.The font for headings in printed careplans has been... read more

Mobile working...completely offline!

Posted on 3 March 2017

Do you work in areas of poor mobile signal, or worry about the amount of data being used to access the CareForIT mobile site? If so, did you know we offer a completely offline App?The CareForIT App is available for Android based phones, from the Play store.Once you have downloaded your rota using your home's WiFi or a 3G connection, you can then check in and out with the times being saved to your phone.Once in an area of reception, or when you have WiFi again, you can refresh the... read more

New release! Updates to Notes, Dashboards, Visits and more...

Posted on 7 February 2017

RELEASE NOTES for CareForIT VERSION 1.9.14 We have made a new release to CareForIT. Please see below for further details:Deleting NotesYou are now able to specify whether you want deleted notes to appear struck through or completely hidden. This can be changed within your 'App Settings':Dashboard ReportsYou can now customise your user dashboard with dashboard reports. The following are currently available:1) Callouts per Client2) Client summary3) Staff Contracted HoursThis can be selected from the settings tab of your profile.Visits BackupYou can now choose to get an email of the following... read more

New developments to CareForIT charging & invoicing

Posted on 24 January 2017

We have made a new release to the charging and invoicing sections within CareForIT.New weekly invoice templateWhen you generate your invoices, you will now see a new option named ‘Weekly’:Selecting the ‘Weekly’ option, will generate an invoice which is broken down into weekly periods:Double Handed Call Booking FeesIf you have selected to charge a booking fee, a double handed call would always by default charge two booking fees. You can now select for a double handed booking to charge just one booking fee.To change, select 'Settings' then scroll down to... read more

New MAR chart enhancements

Posted on 11 January 2017

Following customer feedback, we have made some enhancements to the MAR chart functionality within CareForIT. As well as fixes to technical issues, the changes are as follows:START AND END DATESMedication start and end dates now show under the medication name if the start or end date is within the current week (if applicable):For any days which are outside the start and end date, these are automatically marked as N/A: This will also show on the printed version of the MAR chart:UPDATED LAYOUTThe aesthetics have been updated to make the interface clearer:All... read more