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How do I allow carers to see notes?

Last updated by Claire Sillito on April 16, 2024 17:18

You can control the note categories that a carer sees on the mobile website. To do this, choose the 'Settings' menu, and then the 'Note Categories' tab. On the right hand side of the table, you can see a column which says 'Visible via Mobile', clicking over the yes or no in this column allows you to change the visibility of the note.

"WARNING please be advised that making a note category "Visible via Mobile" does NOT make the note visible on the CareFor Carer Mobile App." These settings relate to the mobile website ONLY. If you wish the carer to view a client note on the CareFor Carer Mobile App you can ONLY use the note category called "Carer Mobile Notes".

If in doubt please contact support.