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​Can I add multiple preferred carers?

Last updated by Claire Sillito on September 28, 2023 11:52

No, not at this time. We have plans to add second preferred carers in case first ones are not available but there is no current confirmed date for this.

You can however add more than one preferred carer if they week a week on week off pattern. This is done by accessing the Regular Visits / Services section of the Service User's profile. Click on the blue cog of the visit in question and select a preferred carer. Slightly to the right is a “[+] add week” button, press this and it will reveal a drop down for the carer for the following week.

Please note, if two staff alternate the weeks then only two weeks are required. If four staff alternate each week then four weeks are required etc.