If you are unable to log in, then it could be related to one of the following:
1) Are you entering your email address correctly?
2) Check your password is correct, if you still have your password email then copy & paste it in (Omitting any blank spaces at either end of the password text as this will cause the password to be wrong.)
3) Ask your manager or co-ordinator to send you another password.
4) Ask your manager or co-ordinator to check you have the relevant access, activity and level of access to log in.
5) When you do gain access to the system, please change your password to something more memorable.
If you are still having issues accessing CareForIT, please contact the Support Team on email@example.com or 01626 798890.