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How do I permanently delete client profiles?

Last updated by Claire Sillito on August 09, 2019 09:54

Should you ever need to permanently remove a client or service user's profile from your CareForIT system, please follow these steps:

Firstly, you need to locate the inactive client list:

From this list, you need to select the profile(s) you want to remove, then drop down the Bulk Action menu and choose 'Delete Client Account':

Once you have clicked 'Go' the following pop up will appear, click 'OK' to confirm:

Please note - deleting the profile is permanent and ALL client data will be removed from your CareForIT system.