/sc_assets/24922/logo.png

Select a topic:

Choose from one of the topics below to browse other articles

Articles & Information.

Why is my CareFor Carer App crashing on my iPhone when I check into a call?

Last updated by Dan Farrell-Wright on January 16, 2020 09:31

If your iPhone date and time is set to use the 12 hour clock, you may have experienced issues with the app crashing when you check into a call.

To resolve this we would recommend users change their date and time settings to the 24 hour clock. This can be amended on your iPhone by following these steps;

Go into Settings
Click into General
Click into Date & Time
Turn on 24-Hour Time option

Once amended you should no longer experience any app crashes.