FREQUENTLY ASKED QUESTIONS

This is a collection of Frequently Asked Questions that are put to us on a regular basis.

• System Requirements
• Does CareForIT have an SMS function?
• Where can I download the CareFor Carer App?
• ​What is the “Relatives Portal” and how can I use it?
• The correct way to update a Care Plan
• App settings explained
• Can I add overnight assignments and live in care?
• What does TBC mean?
• ​Can I print schedules for my clients?
• ​Will CareFor work on an Apple MAC?
• How far ahead can I do my rotas?
• ​What browsers work best with CareFor?
• How do I contact you if I have a problem?
• ​Can I add multiple preferred carers?
• ​What is the difference between Telephone Logging, QR Code Logging or GPS Logging?
• ​What are the three forms of Call Logging?
• What can staff with access as 'Supervisor' see?
• What can staff with access level 'User' see?
• Creating your rota - using the Grid view
• What is the 'bulk action' option in the List View?
• What are the different invoice types within CareFor?
• Why has my note disappeared?
• Why is my CareFor Carer App crashing on my iPhone when I check into a call?
• What are the new eBrokerage features?