COMMON MINOR PROBLEMS & SELF FIXES

This is a collection of minor problems people contact us about, that can be easily rectified. The answer could be as simple as adjusting a setting of pressing CTRL and F5 together. (CMD R for MAC).

• ​I can’t assign a member of Staff/Carer to an assignment.
• ​Payroll says it is unresponsive, what should I do?
• ​Why is my Carer being removed from Assignments?
• ​My CareFor system seems slow.
• ​I can’t upload a document.
• Availability is not showing up correctly.
• ​The 'Select Staff/Carer' drop down doesn't unlock when adding an assignment.